Configuring Pantech UML290 for 3G Use (eHRDP Fix) -Tip #72

evdomatt · 4Ginfo Employee Joined: 21 Jun 2010 Posts: 154

The reason the UML290 wasn't working in 3G mode was due to a new network protocol that Verizon is using for their 4G LTE network called eHRPD, which doesn't use the standard HRPD (High Rate Packet Data) protocol used by their 3G network. Since discovering the issue, 3Gstore has been working hard with engineers to find a solution so that the UML290 can be used seamlessly in 3G and 4G areas in a supported router. Luckily, we have found a fix! In order to get the Pantech UML290 to work in 3G mode in the Nexaira BC2 or supported Cradlepoint router, users must change the network protocol from eHRPD to HRPD using the Pantech Modem Utility software (using the well-known HDR lock found in VZAccess Manager does not solve the problem, because that method allows the device to continue using the eHRPD protocol).

You can read the details with instructions on how to properly configure your modem here - Tip of the Week #72: Configure Pantech UML290 for 3G Use (eHRDP Fix)